I had a pleasant stay at Four Seasons Hotel Mumbai, with attentive staff and spacious rooms that were well-maintained. However, the noise from the street at night and ongoing renovations were minor drawbacks. Overall, it was a great place to retreat from the city while still being conveniently located for exploring Mumbai.
Rooms
8.0
My room was clean, comfortable, and modern, featuring a fantastic view. It was well-decorated, although there were some minor finishing issues like dust in certain areas.
Service
7.0
The staff was friendly and went above and beyond to cater to my needs, but I expected a bit more from the check-in experience, as I was just handed my key without being shown to my room.
Location
7.0
The hotel's central location is quite convenient for getting around, although it can take over an hour to reach South Bombay during rush hour, which can be a bit tedious.
Dining
9.0
Breakfast was excellent with great variety and perfect service. I also enjoyed dining at the rooftop bar, which offered amazing views of the city.
Facilities
7.0
The gym was well-equipped, and the pool area looked inviting despite renovations. However, I found the room service options to be below par compared to other luxurious hotels.
Roy
United States of America,
March
2025
5.8/10
My stay at the Four Seasons Hotel Mumbai was truly good. The check-in process was smooth, and I was even upgraded to a larger room. Though the music from the hotel was a bit loud at night, the excellent service and beautiful room made up for it.
Rooms
10.0
I stayed in a spacious King Room on the 30th floor with stunning views over the Arabian Sea. The room was tastefully decorated, featuring a super comfy king-sized bed and a gorgeous bathroom with high-quality toiletries.
Service
10.0
Every staff member I encountered was warm and courteous. They promptly addressed my concerns regarding my check-in time and offered a complimentary breakfast, which was a nice surprise.
Location
7.0
The hotel's location in Worli is decent for a business trip but doesn't offer much in the way of local attractions. Although there was some traffic outside, it was quite peaceful inside the hotel.
Dining
10.0
Breakfast at Cafe Prato was one of the highlights of my stay. They served a range of delicious dishes, from French toast to South Indian fare, all of which were presented beautifully.
Facilities
9.0
The facilities were quite impressive, with room service, a well-equipped gym, and spa services that I had to try. The Spa’s Vino Therapy treatment was a real treat and added a luxurious touch to my stay.
Rick
United States of America,
February
2025
6.6/10
My stay at the Four Seasons Hotel in Mumbai was nearly perfect, thanks to the amazing staff and luxurious facilities. The room was stunning with fantastic city views, though I did experience a slight disappointment with the swimming pool being out of order. Overall, the service was exemplary, making my visit nice and enjoyable.
Rooms
10.0
The Deluxe King Room was beautifully decorated, spacious, and had amazing views of the city. I found it to have all amenities, making it very comfortable for my stay.
Service
10.0
The staff were incredibly courteous and attentive from the moment I arrived. Akshada at the front lobby stood out with her really good service, and the staff at the restaurant went above and beyond to accommodate all my needs.
Location
8.0
While the hotel was a bit far from the typical tourist spots in South Bombay, it was nicely situated away from the hustle and bustle, and I appreciated the proximity to shopping options like the Phoenix Mall.
Dining
10.0
Dining at the hotel was a delight, with options that were not only delicious but beautifully presented. AER offered amazing views and a relaxing ambiance that I thoroughly enjoyed.
Facilities
7.0
The hotel is equipped with a wide range of facilities, including great in-room dining and spa services. I made the most of the amenities available, although I was disappointed that the swimming pool wasn't accessible during my stay.
Ed
United States of America,
February
2025
6.8/10
I had an overall excellent stay at the Four Seasons Hotel in Mumbai. The luxurious and comfortable rooms made returning after a long day a joy. The food was mouthwatering, though the breakfast area felt a bit cramped. The support from the staff during an unexpected family situation was really good, proving their commitment to service, yet there were some minor issues with soundproofing and a closed rooftop bar that impacted my experience.
Rooms
10.0
I was upgraded to a newly renovated Superior King Room that was just lovely, with amazing amenities and details. The view of Mumbai was truly amazing.
Service
10.0
The staff were incredibly kind and attentive, catering to every request promptly. Their hospitality made all the difference during our unexpected extended stay.
Location
8.0
While the hotel is close to the center and accessible, the area surrounding it isn't the most appealing and has its share of urban chaos.
Dining
8.0
The dining options were varied and enjoyable, but I noticed that the breakfast restaurant felt a bit too small for the number of guests, leading to some wait times.
Facilities
9.0
The facilities offered everything I could need, although the pool was under renovation during my stay. The gym was well-equipped for a great workout.
Louis
United States of America,
December
2024
7.4/10
My stay at the Four Seasons Hotel Mumbai was quite nice, featuring luxurious facilities and attentive service. While the room was spacious and the dining options impressive, there were a few hiccups with the overall experience. The lobby decor felt a bit underwhelming, which detracted from the otherwise five-star experience. 🌟
Rooms
10.0
I stayed in a recently renovated deluxe king room, which was spacious and comfortable with a lovely sea view. The bed was incredibly inviting, and I particularly enjoyed the luxurious bathtub.
Service
8.0
The service was attentive, especially room service, which went out of their way to address my allergies. However, the check-in process felt a bit overwhelming at times with multiple staff members rushing around.
Location
7.0
While the hotel is well-located with easy access to the Phoenix Mall and a cinema, it wasn't very close to major tourist attractions in South Mumbai. Getting to Colaba was a lengthy drive.
Dining
9.0
The dining experience was excellent, especially the San Qi breakfast and dinner. The offerings were a good mix of international and local cuisine, though the views from the dining area could be improved.
Facilities
7.0
The spa and sauna facilities were great, providing a perfect relaxation escape. However, I found the billing process had some inconsistencies, as I had to pay for items as I consumed them, rather than charging them to my room.
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